At all our groups, events and services, we want our staff, guests & service users to have an enjoyable and safe experience. Below you can read over our non-exhaustive list of general rules and expectations from those attending our services, and what to expect from our staff at the groups.
Failure to follow these rules or staff instructions can lead to service users being excluded from future groups & events.
What you can expect from us:
Our staff are committed to everyone’s safety and wellbeing, and will do our very best to make sure that yipworld is always a safe and welcoming environment for everyone. Our mission will always be to provide a community hub where young people can come to take part in fun activities, have fun with their friends, make new connections, and engage with their community. Our staff will always be kind, patient and understanding of our service users, and expect to be treated with the same respect.
What we expect from service users:
- No Acts of Violence – this can include striking someone or throwing objects.
- Disrespect to Staff – this can be abusive language, refusal to follow instruction, suspected alcohol or drug use.
- Willful Destruction – such as vandalism or deliberate damage to resources.
- Breach of Health & Safety – this can include play fighting or other disruptive acts that can possibly harm others.
- Chewing Gum & Energy Drinks – general contraband that is not allowed at our groups.
- Disruptive Phone Usage – such as recording other service users, or disengaging with the group & staff due to phone usage.
Generally, we want everyone to feel comfortable and take part in our groups & activities. However, those who break our rules or actively disrupt the group & activities may face extended exclusions from our services. We try and be as fair as possible, and operate on a 3-strike system for poor behavior before issuing any exclusions.